Encouraging persons
It takes no more time to encourage someone than it does to thoughtlessly say something. A trick is to give yourself a “Moment’s-Edge” before launching into your question, comment, request. You can do a “Moment’s-Edge” by electing a cue phrase as ‘I would so like to mention:’ “I like that design.” After the person you have encouraged responds….. It is again your turn. And you are ready to continue: make your exchange, make your request, smile, or wave as you continue on down the hall.
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